Question 1

How do I sell my gold to UK Gold Express?

Accepted Answer

Simply order your free gold selling pack, send us your gold items via Royal Mail Special Delivery (free, insured up to £750), receive your valuation within 24 hours, and get paid the same day you accept our offer.

Question 2

How much will I get for my gold?

Accepted Answer

We offer market-leading prices based on the current gold spot price. Use our free gold calculator to get an instant estimate. Final valuations depend on weight, purity, and current market rates.

Question 3

Is it safe to post my gold?

Accepted Answer

Yes, absolutely. We provide free Royal Mail Special Delivery with £750 insurance coverage. Your items are tracked and insured from the moment you post them until they reach us.

Question 4

How quickly will I get paid?

Accepted Answer

Once you accept our offer, payment is made the same day via bank transfer. Most customers receive funds within hours of accepting their valuation.

Question 5

What types of gold do you buy?

Accepted Answer

We buy all types of gold including jewellery (rings, chains, bracelets, earrings), coins, bars, dental gold, and broken or damaged items. We accept 9ct, 14ct, 18ct, 22ct, and 24ct gold.

Question 6

Is UK Gold Express a legitimate company?

Accepted Answer

Yes, we are GLD TRADING LTD, a registered UK company (Company No. 14829262). We have been trading since 1999 with zero customer losses in over 25 years of operation.

Question 7

What is the current gold price in the UK?

Accepted Answer

Gold prices change constantly throughout the day. Visit our Gold Price Today page for live UK gold prices per gram for 9ct, 14ct, 18ct, 22ct and 24ct gold, updated every few minutes.

Question 8

Do you buy white gold and rose gold?

Accepted Answer

Yes, we buy all types of gold alloys including white gold, rose gold, and yellow gold. The value is based on the gold content (karat) regardless of the colour.

Question 9

What if my gold is broken or damaged?

Accepted Answer

Broken or damaged gold is absolutely fine. We value gold based on its weight and purity, not its condition. Scrap gold and broken jewellery are worth the same as intact pieces.

Question 10

Do you charge any fees?

Accepted Answer

No hidden fees whatsoever. The pack is free, postage is free, insurance is free, testing is free, and if you don't accept our offer, return postage is also free.

Question 11

How do you test my gold?

Accepted Answer

We use advanced X-ray fluorescence (XRF) technology to determine the exact purity of your gold without damaging it. This provides accurate results for all gold items.

Question 12

Can I sell gold coins and bullion?

Accepted Answer

Yes, we buy gold coins including Sovereigns, Britannias, Krugerrands, and American Eagles. We also buy gold bars and bullion of all sizes.

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